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Policies

Privacy Policy

Last Updated: July 17, 2024

Welcome to First Step Children’s Network (“we,” “our,” or “us”). At First Step Children’s Network, we are dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms described in this Privacy Policy.

**Information We Collect**

We may collect various types of information from you, including but not limited to:

1. **Personal Information**: When you sign up for an account, make a engage in our services, or contact us, we may collect your name, email address, phone number, and other information you provide voluntarily.

2. **Child Information**: In some instances, we may collect personal information about children, such as their names and ages. This information is only collected with parental consent and is used solely for providing our services.

3. **Usage Information**: Our website may automatically collect details about your device, browser, IP address, pages visited, and timestamps. This helps us understand how you use our services and improve them.

4. **Cookies and Tracking Technologies**: We use cookies and similar technologies to enhance your experience on our website, analyze user behavior, and personalize content.

**How We Use Your Information**

We use the information we collect for various purposes, including:

1. **Service Delivery**: To provide the services you request, such as sending you newsletters, updates, or other information about our programs.

2. **Improvement**: To enhance and personalize your experience on our website, analyze user interactions, and identify areas for improvement.

3. **Communication**: We may contact you with information about events, programs, and initiatives that we believe may interest you.

4. **Security and Compliance**: We take steps to secure your information and comply with legal obligations.

**Data Sharing and Disclosure**

 

We may share your information with third parties in the following cases:

1. We do not share personal data (phone numbers) and consent with third parties / affiliates or partners.

2. **Legal Compliance**: We may disclose your information if required by law, court order, or to protect our rights, privacy, safety, or property.

 

**Your Choices**

You have the following rights regarding your information:

1. **Access and Correction**: You can access and update your personal information by logging into your account or contacting us.

2. **Opt-Out**: You can opt-out of receiving promotional communications by following the instructions provided in our emails or contacting us.

3. **Cookies and Tracking Technologies**: You can manage your preferences for cookies and similar technologies through your browser settings.

**Data Security**

We implement reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online data transmission is entirely secure, and we cannot guarantee absolute security.

**Children’s Privacy**

First Step Children’s Network is committed to protecting the privacy of children. We only collect personal information from children with the explicit consent of their parents or legal guardians. If we learn that we have collected information from a child without proper consent, we will take prompt steps to delete it.

**Changes to this Policy**

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. The “Last Updated” date at the top of this page will indicate when changes were made.

**Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [Contact Email Address].

Thank you for entrusting First Step Children’s Network with your personal information. We are committed to maintaining your privacy and ensuring the security of your data.